Philips Support

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Latest activity by Philips Support
  • Philips Support created an article,

    Bluetooth pairing

    You can pair your remote control, speakers, keyboard, mouse or a gamepad through Bluetooth.    Pair you remote control: To start, make sure your projector is turned on and as close as possible to t...

  • Philips Support created an article,

    Change settings - Android TV

    This section helps you change the two system settings of your PicoPix 2TV (the Android TV system and the projector system). In this article, we will focus on the Android TV settings. Please read th...

  • Philips Support created an article,

    How to connect your Smartphones / Tablets / Laptops

    iPhone or iPad with Lightning Port   Very easy, you need to use the official Lightning to HDMI adapter here: https://www.apple.com/.../A/lightning-digital-av-adapter... + cable Option 1: an HDMI t...

  • Philips Support created an article,

    How to update the software

    Q: Why should you update your software? Software updates bring new features, bug fixes and improve security of your projector. It is recommended to always update your projector to the latest avail...

  • Philips Support created an article,

    Change settings - Projector System

    This section helps you change the two system settings of your NeoPix Ultra 2TV (the Android TV system and the projector system). In this article, we will focus on the projector settings. Please rea...

  • Philips Support created an article,

    Change settings - Android TV

    This section helps you change the two system settings of your NeoPix Ultra 2TV (the Android TV system and the projector system). In this article, we will focus on the Android TV settings. Please re...

  • Philips Support created an article,

    Overview of the different buttons and connections on the projector

    These are the different buttons located on the top of your NeoPix Ultra 2TV: Power button: turn on/off the device. When the projector is switched on, the LED turns white. When the projector is in...

  • Philips Support created an article,

    Startup/shutdown issues

    If you face issues related to the startup or the shutdown of your NeoPix Ultra 2TV, please read the instructions below: Your projector cannot be turned on Try to power on your projector from the P...

  • Philips Support created an article,

    The remote control

    In order to use your remote control, you first have to open the battery compartment and insert the supplied batteries with correct polarity (+/-) indicated.  Keep in mind that when using your remot...

  • Philips Support created an article,

    Sound issues

    If you face issues related to the sound of your projector, please read the instructions below: No sound from the external connected device: Check if your projector or your external device is not s...