Philips Support

This section helps you adjust the settings of your projector.  In your NeoPix Easy 2+, the section is divided into 4 categories. You can navigate through them thanks to the buttons on the top of yo...

Your NeoPix Easy 2+ can only be operated with the AC power (220v/110v). First choose between one of the three plugs supplied (EU, US, UK):  Then, fix the appropriate plug onto the round base of...

If you face connection issues, please read the instructions below: Your projector cannot read the external device Check if the cable connected to the external device is correctly plugged in  Ensur...

If you face issues related to the startup or the shutdown of your projector, please read the instructions below: Your projector cannot be turned on Make sure the lens cover is opened Try to power ...

If you face issues related to the sound of your projector, please read the instructions below: No sound from the external connected device: Check if your projector or your external device is not s...

If you face screen display issues, please read the instructions below: No image from the external device  Ensure the lens cover is opened Ensure the power is on for the projector and connected vid...

To manually adjust your image quality, follow these steps: Focus: 1. Turn on your projector by pressing Power on the top of your projector or on your remote control  2. Once the screen is displayed...

In order to use your remote control, you first have to open the battery compartment and insert the supplied batteries with correct polarity (+/-) indicated.  Keep in mind that when using your remot...

Congratulations! You have just received your NeoPix Easy 2+! Here's what you should setup first upon turning on your projector: Install the latest software if it's not already done. To do so, read...

Q: Why should you update your software? Software updates bring new features, bug fixes and improve security of your projector. It is recommended to always update your projector to the latest avail...