Philips Support

Through the projector, you can access and view photos files stored on the local storage and the networked device. Simply follow these steps: Download photos and add them in your USB stick or Micro...

Through the projector, you can access and play music files stored on the local storage and the networked device. Simply follow these steps: Download music and add them in your USB stick or Micro S...

Connect a playback device (e.g. a Blu-ray player, gaming console, camcorder, digital camera or PC) to your NeoPix Ultra 2 through HDMI connection. With this connection, images are shown on the proj...

Connect a playback device (e.g. a DVD player, gaming console, camcorder or digital camera) to your NeoPix Prime 2 through AV connection. With this connection, images are shown on the projection scr...

If you face screen display issues, please read the following instructions: No image from the external device:  Ensure the lens cover is opened Ensure the power is on for your projector and connect...

Connect a computer (e.g. a desktop or laptop) to your NeoPix Prime 2. With this connection, images are shown on the projection screen. Using a VGA cable, connect the VGA connector on the back of y...

If you face connection issues, please read the instructions below: Connection issues with the external device Check if the cable connected to the external device is correctly plugged in  Ensure th...

If you face issues related to the sound of your projector, please read the instructions below: No sound from the external connected device: Check if your projector or your external device is not s...

Connect external speakers or headphones to your NeoPix Ultra 2 via 3.5mm audio jack or Bluetooth* *you need to update the software version   Through 3.5mm audio jack With this connection, audio fro...

This article helps you change the following 2 system settings of your projector:  Operating system Projector system  OPERATING SYSTEM SETTINGS On the home screen, press once or more the top navig...