Philips Support

These are the different buttons located on the top of your NeoPix Prime 2: Input Source button: the input source list  Settings button: access the settings menu  OK button: confirm your selection...

The projection screen size (or size of images) is determined by the distance between the lens of your NeoPix Prime 2 and the projection surface. This projector has the projection distance from 80 c...

You can install your NeoPix Prime 2 in four different configurations:  Front table: This is the most common way to position your projector for quick setup and portability. You just place your proj...

This article helps you change the following 2 system settings of your projector:  Operating system Projector system  OPERATING SYSTEM SETTINGS On the home screen, press once or more the top navig...

Your NeoPix Prime 2 can only be operated with the AC power (220/110v). First, select a supplied power cable with an appropriate power plug (EU / UK / US / CH):  Connect the power adapter with t...

If you face issues related to the startup or the shutdown of your projector, please read the instructions below: Your projector cannot be turned on Make sure the lens cover is opened Try to power ...

To manually adjust your image quality, follow these steps: Focus 1. Turn on your projector by pressing the Power button on the top of your projector or on your remote control 2. Once the screen is ...

In order to use your remote control, you first have to open the battery compartment and insert the supplied batteries with correct polarity (+/-) indicated.  Keep in mind that when using your remot...

Q: Why should you update your software? Software updates bring new features, bug fixes and improve security of your projector. It is recommended to always update your projector to the latest avail...

Congratulations! You have just received your NeoPix Prime 2! Here's what you should setup first upon turning on your projector: Press the Power button for 2 secs on the top of your projector to tu...