Philips Support
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Recent activity by Philips Support-
Connecting power supply
Your NeoPix Ultra 2 can only be operated with the AC power (220/110v). First, select a supplied power cable with an appropriate power plug (EU / UK / US / CH): Connect the power adapter with t...
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Startup/Shutdown issues
If you face issues related to the startup or the shutdown of your NeoPix Ultra 2, please read the instructions below: Your projector cannot be turned on Make sure the lens cover is opened Try to p...
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How to adjust image quality
To manually adjust your image quality, follow these steps: Focus 1. Turn on your projector by pressing the Power button on the top of your projector or on your remote control 2. Once the screen is ...
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The remote control
In order to use your remote control, you first have to open the battery compartment and insert the supplied batteries with correct polarity (+/-) indicated. Keep in mind that when using your remot...
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First-time setup / Easy Install
Congratulations! You have just received your NeoPix Ultra 2! Here's what you should setup first upon turning on your projector: Press the Power button for 2 secs on the top of your projector to tu...
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How to update the software
Q: Why should you update your software? Software updates bring new features, bug fixes and improve security of your projector. It is recommended to always update your projector to the latest avail...
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The home screen
The home screen provides easy access to a wide range of Internet applications, setup and other useful features on your NeoPix Prime 2. You can watch this Tips & Tricks video to learn how to use ...
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Connecting to external speakers or headphones
Connect external speakers or headphones to your NeoPix Prime 2 via 3.5 mm audio jack or Bluetooth* *you need to update the software version Through 3.5mm audio jack With this connection, audio fr...
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Connecting to devices through VGA
Connect a computer (e.g. a desktop or laptop) to your NeoPix Prime 2. With this connection, images are shown on the projection screen. Using a VGA cable, connect the VGA connector on the back of y...
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Connecting to device through AV
Connect a playback device (e.g. a DVD player, gaming console, camcorder or digital camera) to your NeoPix Prime 2 through AV connection. With this connection, images are shown on the projection scr...