Philips Support
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Recent activity by Philips Support-
Screen display issues
If you face screen display issues, please read the following instructions: No image from the external device: Ensure the lens cover is opened Ensure the power is on for your projector and connect...
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How to place the projector
You can install your NeoPix Start/Start+ in four different configurations: Front table: This is the most common way to position your projector for quick setup and portability. You just place your...
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Screen mirroring with iOS device
You can wirelessly project content on your NeoPix Easy+ only either with an iOS or Android device. This article explains you how to do it with an iOS device. Please read this article to know how to...
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Screen mirroring with Android device
You can wirelessly project content on your NeoPix Easy+ only either with an iOS or Android device. This article explains you how to do it with an Android device. Please read this article to know ho...
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Screen mirroring issues
If you face screen mirroring issues with your NeoPix Easy+, please read the instructions below: Screen mirroring does not work Make sure no other mobile device is connected to your projector Resta...
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Screen display issues
If you face screen display issues, please read the instructions below: No image from the external device Ensure the lens cover is opened Ensure the power is on for the projector and connected vid...
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Sound issues
If you face issues related to the sound of your projector, please read the instructions below: No sound from the external connected device: Check if your projector or your external device is not s...
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Startup/Shutdown issues
If you face issues related to the startup or the shutdown of your projector, please read the instructions below: Your projector cannot be turned on Make sure the lens cover is opened Try to power ...
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Connection issues
If you face connection issues, please read the instructions below: Your projector cannot read the external device Check if the cable connected to the external device is correctly plugged in Ensur...
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How to update the software
Q: Why should you update your software? Software updates bring new features, bug fixes and improve security of your projector. It is recommended to always update your projector to the latest avail...