Philips Support
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Activity overview
Latest activity by Philips Support-
Philips Support created an article,
Unable to stream online content wirelessly
This applies only to iOS users. Please make sure your PicoPix Micro is connected to the internet via WiFi, in order to stream online content via AirPlay. Android phones can stream online content wi...
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Philips Support created an article,
Join the community forum
We have an active discussion forum for PicoPix Max users at the following address: https://community.philipsprojection.com The guides and articles you're reading on this website, originated on the ...
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Philips Support created an article,
Arrow keys not working for navigating within an app
The app might not support arrow-key navigation. Use the AirMote or touchpad. More details: Using apps that require mouse navigation
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Philips Support created an article,
First-time setup
Congratulations! You just received your PicoPix Max. Here's some tips on what you should setup first upon turning on your projector. First, point the remote to the back of the projector and press t...
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Philips Support created an article,
The remote only works when pointed at the projector
Please pair the remote via Bluetooth: How to pair the AirMote
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Philips Support created an article,
Which apps are safe to update? Which apps should not be updated?
Please do not update: Netflix MX Player Pro The other apps can be safely updated. Q: I updated Netflix, and now it doesn't work. What can I do? A: Please uninstall Netflix by going to its icon, p...
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Philips Support created an article,
Picture quality of internal content appears darker than HDMI or USB-C
Solution Upgrade to the latest software version. Version 1.0.27 fixes this. No further tweaks are necessary. Historical information This was a bug with the color adjustment of the internal softwa...
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Philips Support created an article,
Video freezes / stutters every few moments
Problem Any of the following happens: The picture frequently freezes for a few moments. Videos stutter, then continue playing back smoothly Playback appears stuck on one frame for a second, before...
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Philips Support created an article,
Choppy / unsmooth playback when casting YouTube
Problem If you cast from YouTube app on your phone, you will notice the playback performance is quite bad. The video is not smooth, and there may be an error message displayed on the screen. This i...
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Philips Support created an article,
How to copy files to internal storage
(This article has been contributed by a member of the PicoPix Max community forum.) The PicoPix Max comes with 16 GB of built-in storage, with roughly half that available to you as the user. To cop...