Philips-Support

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Latest activity by Philips-Support
  • Philips Support created an article,

    Accessory Compatibility List

      Note: The below table aims to show the compatibility of accessories for Philips projectors       Type of accessory EAN Code Single Box Unit Size in MM Net weight in G Gross Weight in G (wi...

  • Philips Support created an article,

    Unable to stream online content wirelessly

    This applies only to iOS users. Please make sure your PicoPix Micro is connected to the internet via WiFi, in order to stream online content via AirPlay. Android phones can stream online content wi...

  • Philips Support created an article,

    Join the community forum

    We have an active discussion forum for PicoPix Max users at the following address: https://community.philipsprojection.com The guides and articles you're reading on this website, originated on the ...

  • Philips Support created an article,

    Arrow keys not working for navigating within an app

    The app might not support arrow-key navigation. Use the AirMote or touchpad. More details: Using apps that require mouse navigation

  • Philips Support created an article,

    First-time setup

    Congratulations! You just received your PicoPix Max. Here's some tips on what you should setup first upon turning on your projector. First, point the remote to the back of the projector and press t...

  • Philips Support created an article,

    The remote only works when pointed at the projector

    Please pair the remote via Bluetooth: How to pair the AirMote

  • Philips Support created an article,

    Which apps are safe to update? Which apps should not be updated?

    Please do not update: Netflix MX Player Pro The other apps can be safely updated. Q: I updated Netflix, and now it doesn't work. What can I do? A: Please uninstall Netflix by going to its icon, p...

  • Philips Support created an article,

    Picture quality of internal content appears darker than HDMI or USB-C

    Solution Upgrade to the latest software version. Version 1.0.27 fixes this. No further tweaks are necessary.   Historical information This was a bug with the color adjustment of the internal softwa...

  • Philips Support created an article,

    Video freezes / stutters every few moments

    Problem Any of the following happens: The picture frequently freezes for a few moments. Videos stutter, then continue playing back smoothly Playback appears stuck on one frame for a second, before...

  • Philips Support created an article,

    Choppy / unsmooth playback when casting YouTube

    Problem If you cast from YouTube app on your phone, you will notice the playback performance is quite bad. The video is not smooth, and there may be an error message displayed on the screen. This i...