Philips Support

Some of the pre-installed apps (like Netflix) are tablet apps, so you must use it as if it was running on a tablet. There are three ways: Via the included AirMote First, pair your AirMote to the pr...

On the left corner of the PicoPix there’s a small LED which can display different colours. Here’s what they mean: Red: battery is charging. Blue: battery not charging (i.e. charging completed or r...

We have an active discussion forum for PicoPix Max users at the following address: https://community.philipsprojection.com The guides and articles you're reading on this website, originated on the ...

Problem If you cast from YouTube app on your phone, you will notice the playback performance is quite bad. The video is not smooth, and there may be an error message displayed on the screen. This i...

The projector has a built-in “zero position” which is set in the factory to be flat (on the floor). When you place the projector on the floor, with no tilt, the picture should be straight. If it is...

The AirMote works over infrared and Bluetooth. Out of the box it is only paired via infrared, so you will have to point at the back of the projector to use the remote. It is highly recommended that...

The software running on your PicoPix Max can be upgraded online. Software updates bring new features, fix bugs and improve security of your projector. It is recommended to always update your projec...

Q: After performing calibration, the picture is not straight on the wall! It means you did not place the projector on a perfectly level surface. Please place the projector on a level surface and ca...

All the advertised features are available for internal content (Android system). For external content (HDMI and USB-C inputs), some features are not available. These are hardware limitations that c...

If you’re having trouble updating the software online, you can try to update it via the offline method. You’ll need a USB stick or SD Card and a computer to download the update file. Here’s how: M...