Philips Support

Below you will find the app compatibility issues that are currently known, along with their solutions. We update this list frequently, so be sure to check back later if there's an update available ...

  Note: The below table aims to show the compatibility of accessories for Philips projectors       Type of accessory EAN Code Single Box Unit Size in MM Net weight in G Gross Weight in G (wi...

This applies only to iOS users. Please make sure your PicoPix Micro is connected to the internet via WiFi, in order to stream online content via AirPlay. Android phones can stream online content wi...

The app might not support arrow-key navigation. Use the AirMote or touchpad. More details: Using apps that require mouse navigation

Congratulations! You just received your PicoPix Max. Here's some tips on what you should setup first upon turning on your projector. First, point the remote to the back of the projector and press t...

Please pair the remote via Bluetooth: How to pair the AirMote

Please do not update: Netflix MX Player Pro The other apps can be safely updated. Q: I updated Netflix, and now it doesn't work. What can I do? A: Please uninstall Netflix by going to its icon, p...

Solution Upgrade to the latest software version. Version 1.0.27 fixes this. No further tweaks are necessary.   Historical information This was a bug with the color adjustment of the internal softwa...

Problem Any of the following happens: The picture frequently freezes for a few moments. Videos stutter, then continue playing back smoothly Playback appears stuck on one frame for a second, before...

(This article has been contributed by a member of the PicoPix Max community forum.) The PicoPix Max comes with 16 GB of built-in storage, with roughly half that available to you as the user. To cop...