Arrow keys not working for navigating within an app Philips Support March 31, 2020 14:12 Follow The app might not support arrow-key navigation. Use the AirMote or touchpad. More details: Using apps that require mouse navigation Related articles Using apps that require touch or mouse for navigation The remote only works when pointed at the projector Which apps are safe to update? Which apps should not be updated? Join the community forum Video freezes / stutters every few moments Comments 0 comments Article is closed for comments.