How to update the software

Q: Why should you update your software?

Software updates bring new features, bug fixes and improve security of your projector. It is recommended to always update your projector to the latest available version to get the best features

Q: How can I do it?

For the NeoPix Easy:

To update the latest NeoPix Easy software version, you’ll need a USB stick and a computer to download the update file. Please make sure your USB stick has at least 256Mb free space, and is formatted as FAT32. 

Then follow these steps: 

1. Check the latest software version available on www.philips.com/support. Find your product: 
   1. For NeoPix Easy: model number NPX440 -> Software and drivers
2. Download the software into your USB stick. Unzip the downloaded file and save it in the root directory of your USB stick
   1. • Make sure the unzipped file name is “GXY_MELODY.bin” or “GXY_MELODY_64.bin”
3. Connect your USB stick to the side of your projector and turn it on (if your USB stick does not appear on the top of your projector's Menu, disconnect it and try again. If your USB stick doesn't work, please check the format). The installation of the software will automatically start. The LED on your projector blinks during upgrade                                       
4. Once the installation is complete, your projector turns off automatically. So disconnect the USB from your projector, then turn your projector on
5. You can verify which version you currently have by going in: Setup/Info

For the NeoPix Easy+:

You can either update the software through Internet or USB. 

Through Internet: 

1. Connect your projector to the Internet. Press Home menu on the top of your projector or remote control and then select Settings/Wi-Fi Settings                         
2. Press Home menu again on the top of your projector or remote control and then select Settings/Firmware Upgrade/Online (make sure to disconnect any USB stick from the USB port)                                 
3. Follow the on-screen instructions to complete the upgrade

Through USB: 

1. Check the latest software version available on www.philips.com/support. Find your product: 
   1. For NeoPix Easy+: model number NPX445 -> Software and drivers
2. Download the software into your USB stick. Unzip the downloaded file and save it in the root directory of your USB stick
   1. Make sure the unzipped file name is “ACTUPGRADE.gz”
3. Connect your USB stick to the side of your projector and turn it on (if your USB stick does not appear on the top of your projector's Menu, disconnect it and try again. If your USB stick doesn't work, please check the format)                                                             
4. Press Home menu on the top of your projector or remote control and then select Settings/Firmware Upgrade/USB                                                                                           
5. Follow the on-screen instructions to complete the upgrade

Remember: do not power off your projector or remove your USB stick during update. It’s mandatory to keep your projector plugged into power during this time.